At Trend Swimwear, we want you to love your premium designer swimwear as much as we do. If your Aguaclara, Beach Bunny, or other luxury swimwear purchase doesn’t meet your expectations, our hassle-free returns policy ensures you can shop with confidence.

Our Return Policy

We accept returns and exchanges within 15 days of receiving your order. All items must be:

  • Unworn, unwashed, and in original condition
  • With all tags attached
  • In the original packaging

Note: For hygiene reasons, we cannot accept returns on final sale items, swimwear that has been tried on without protective undergarments, or customized pieces.

How to Initiate a Return or Exchange

  1. Submit Your Request: Email us at [email protected] within 15 days of receiving your order using the template below.
  2. Wait for Approval: Our team will review your request within 1-2 business days and send return instructions.
  3. Ship Your Return: Package your item securely and ship it to our Denver facility using the provided return label.
  4. Receive Your Refund/Exchange: Once received and inspected, we’ll process your refund or ship your exchange within 3-5 business days.

Return Request Email Template

Subject: Return/Exchange Request – Order #[Your Order Number] Dear Trend Swimwear Team, I would like to request a [return/exchange] for my recent order (#[Your Order Number]). Details: – Item Name: [e.g., “Beach Bunny High-Waist Bikini Bottom”] – Size: [Size] – Reason for Return: [Please specify] Please let me know the next steps for processing this request. Best regards, [Your Full Name] [Your Email Address] [Your Order Number]

Refund Information

Refunds will be issued to your original payment method within 7-10 business days after we receive and inspect your return. Please note:

  • Original shipping fees are non-refundable
  • Return shipping costs are the customer’s responsibility unless the item is defective or incorrect
  • International returns may be subject to customs fees which are non-refundable

Exchanges

We’re happy to exchange your item for a different size or style (subject to availability). Simply indicate your preferred exchange item in your return request. If your exchange item has a different price:

  • We’ll refund the difference for lower-priced items
  • You’ll be charged the difference for higher-priced items

Non-Returnable Items

To maintain the luxury quality of our designer swimwear, we cannot accept returns on:

  • Final sale items (clearly marked during checkout)
  • Swimwear that has been worn or tried on without protective undergarments
  • Customized or altered pieces
  • Items not in their original condition

Damaged or Incorrect Items

If you receive a damaged or incorrect item (e.g., wrong Nikoza or Lateen style), please contact us immediately at [email protected] with photos of the issue. We’ll arrange for a free return and expedited replacement.

For any questions about our returns policy, don’t hesitate to contact our customer service team. We’re committed to making your Trend Swimwear experience as flawless as our designer collections.