Welcome to Trend Swimwear’s FAQ section! We’ve compiled answers to the most common questions about our designer swimwear collections, shipping policies, and more. If you don’t find what you’re looking for, our customer service team is always ready to assist you.

About Our Products

What brands do you carry?
We proudly curate premium swimwear collections from top designers including Aguaclara Swimwear, Beach Bunny Swimwear, Lateen Swimwear, Liliana Montoya Swim, Nikoza Swimwear, and Notorious Swimwear. Each brand offers unique styles from tropical elegance to bold statement pieces.
How do I choose the right size?
Our designer swimwear generally follows standard sizing, but we recommend checking each product’s specific size chart as cuts may vary between brands. For modern fits like Lateen or the tropical styles of Liliana Montoya, you might consider sizing up if you’re between sizes.
Are your swimsuits true to the color shown online?
We make every effort to accurately represent colors, but monitor settings may cause slight variations. Our premium collections like Notorious Swimwear and Beach Bunny use high-quality fabrics that maintain their vibrant colors season after season.

Ordering & Account

How do I create an account?
Simply click “Register” at the top of our site. Having an account lets you track orders, save favorites from our collections, and enjoy faster checkout for your next Aguaclara or Nikoza purchase.
Can I modify or cancel my order?
We process orders quickly to get your resortwear to you promptly. If you need to modify or cancel, please contact us immediately at [email protected] with your order number. We’ll do our best to accommodate your request if your order hasn’t entered the packing process.

Shipping & Delivery

What shipping options do you offer?
We offer two premium shipping options to get your designer swimwear to you:

Standard Express Shipping ($12.95): Handled by DHL or FedEx with reliable tracking. Processed in 1-2 business days and delivered within 10-15 business days after dispatch. Perfect when you can’t wait to wear your new Beach Bunny or Aguaclara pieces.

Free Standard Shipping: Available for orders $50+, delivered via EMS. Same careful 1-2 day processing with delivery in 15-25 business days after dispatch. Ideal when stocking up on multiple items from our Nikoza or Lateen collections.
Do you ship internationally?
Yes! We deliver our premium swimwear collections globally (excluding some remote areas in Asia and elsewhere). Whether you’re looking for the tropical elegance of Liliana Montoya or bold statements from Notorious Swimwear, we’ll get your resort-ready looks to you wherever your next adventure takes you.
How can I track my order?
Once your order ships, you’ll receive a confirmation email with tracking information. For Express Shipping via DHL/FedEx, you’ll have detailed tracking updates. EMS tracking for free shipping provides basic delivery information.

Returns & Exchanges

What is your return policy?
We want you to love your designer swimwear as much as we do. If you’re not completely satisfied, you may return unworn, unwashed items with tags attached within 15 days of receipt for a refund (excluding original shipping costs). Return shipping is the customer’s responsibility.
How do I initiate a return?
Please email [email protected] with your order number and the items you wish to return. We’ll provide return instructions. All returns should be sent to our Denver headquarters at 956 Clearview Drive, Denver, US 80265.
Do you offer exchanges?
Currently, we process returns for refunds only. For a different size or style, simply place a new order for the item you want. We process returns quickly so you can reorder your perfect Lateen or Liliana Montoya piece without delay.

Payments

What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal for secure, convenient checkout of your premium swimwear purchases.
Is my payment information secure?
Absolutely. We use industry-standard encryption to protect all transactions. When you shop for your Aguaclara or Nikoza swimwear with us, your payment details are always secure.
Why was my payment declined?
This could happen for several reasons: insufficient funds, incorrect card details, or your bank’s security measures. We recommend double-checking your information or trying an alternative payment method. For premium collections like Notorious Swimwear or Beach Bunny, some banks might flag larger international transactions.

Still Have Questions?

Our customer service team is happy to help with any other questions about our designer swimwear collections or your order. Contact us at:

Email: [email protected]

Business Hours: Monday-Friday, 9AM-5PM MST

We typically respond within 24 hours during business days.